Cover Letter

I am seeking a position in which I can demonstrate my clerical and customer service experience, computer skills, and my ability to interact with different types of people. If possible I would like to utilize my History and Mathematics background.

I have worked in office positions for three years. My previous employment as a Receptionist at Wright Tyme Media exhibits my experience with office practices and equipment. There I maintained clerical duties such as answering multi-line telephones, using advanced computer software, and completing tasks using copiers, printers, and fax machines. I was also responsible for bill payment and appointment setting. As my resume indicates, I possess a typing speed of 40 words per minute as well as knowledge of the internet. The positions I held at Ramada Inn, Wal-Mart, and Clarion Hotel exhibit my experience with customer service. I have enclosed my resume.

My previous work experiences, as well as my college course work, have helped me develop strong skills in verbal and written communication, mathematical calculations, and data analysis.

Resume

Elaina Monique Wilson
Toledo, Ohio 43607
Acefirstlady@yahoo.com

Education
Libbey High School, Toledo, Ohio
-Graduation, June 9, 1999, Valedictorian
University Of Toledo, Toledo, Ohio
-Bachelors of Arts in History
-Graduation, May 6, 2006

Special Skills
Software: Microsoft Works, Microsoft Office, WordPerfect
Typing speed: 40 wpm
Use of copiers, printers, fax machines, risographs and multi-line telephones
Use of Hyper Text Markup Language

Experience

March 2006 to present
Kingston CareCenter, Sylvania, Ohio
Receptionist

October 2005 to present
Red Roof Inn, Holland, Ohio
Housekeeping Guest Services Representative.
Duties: Clean the rooms of the inn and other housekeeping duties.

June 2004 to September 2004
Clarion Hotel Westgate, Toledo, Ohio
Front Desk/Night Audit.
Duties: Reservations, sales, checked guests in and out, handled cash and credit cards, answered multi-line phone, and conducted night audit daily.

November 2003 to February 2004
Wal-mart Toledo Commons, Toledo, Ohio
Customer Service Manager.
Duties: Trained and assisted cashiers and customer service associates, handled cash, check, and credit cards, conducted interviews, and ensured customer satisfaction.

November 2002 to November 2003
Wright Tyme Multi-Media, Toledo, Ohio
Receptionist/Front Desk.
Duties: Greeted clients, answered multi-line
telephone, filing, bookkeeping, set appointments, bill payment, traveling, promotion, voice-overs, and other clerical duties.

September 2002 to present
Tutor
Duties: Assist students from grades 7-12 and college level with Mathematics, English, Science, Social Studies, and Spanish.

References Available Upon Request